Shipping policy

Shipping Policy – EXTRAS by JCJ (Wholesale)

Processing Time

Orders are typically processed within 3–5 business days. During peak seasons, launches, or special events, processing may take slightly longer. If you have a specific deadline, please reach out—we’ll do our best to accommodate.

Shipping Rates

We do not currently offer a free shipping threshold. Shipping rates are calculated at checkout or invoiced separately based on the size, weight, and destination of your order.

All orders ship from our studio in Ivins, Utah.

Carriers

We primarily ship via USPS and UPS. Carrier is selected based on the most efficient and cost-effective method available at the time of shipment.

Tracking

You will receive a shipping confirmation email with tracking details once your order has left our studio. If you do not receive tracking within 5 business days, please contact us at holdmyprosecco@extrasbyjcj.com.

Damaged or Missing Packages

If your shipment arrives damaged or is missing items, please notify us within five (5) business days of delivery. Include your order number, photos, and a brief description of the issue so we can assist you quickly.